On March 25, 2018 Dr. Matt Willis and Professor Eric T. Meyer organized a workshop on Automation and the next wave of computerisation: Sociotechnical approaches to automation, robots, machine learning and artificial intelligence. We had sixteen attendees, from PhD students to tenured faculty, heads of department, computer scientists, and industry… Read More »
Automation and the next wave of computerisation: Sociotechnical approaches to automation, robots, machine learning and artificial intelligence Background Progress made in mobile robotics, machine learning, natural language processing, and machine vision, coupled with the availability of large data sets and ubiquity of sensors have captured scholars interests in understanding the… Read More »
Automation and computerisation technologies are poised to impact some 47 percent of the U.S. labour market. While automation is typically seen as a threat to workers in many economic sectors, it is an opportunity in the current state of NHS England primary care and general practice services. The early findings reported here are from a recently approved research program that employs ethnography to understand the socio-technical interactions of all primary care staff. With a keen eye on the occupational roles, the tasks those occupations perform, and the tasks technologies perform.